Frequently Asked Questions

Q: Does the Fort Lee Volunteer Ambulance Corps provide non-emergency transportation services?
No. The Fort Lee Volunteer Ambulance Corps is an agency that provides emergency medical services. We respond to 911 emergencies only. If you require a non-emergency transport to a hospital or facility, please contact a non-emergency medical transportation company.

Q: When should I call 911 for an ambulance?
Ask yourself the following questions. Is your condition potentially life or limb threatening? Could your condition become life or limb threatening on the way to a hospital? Could moving cause further injury or harm? If you are unsure or answer yes to any of these questions, don't guess. Call 911. For more information on when to call 911, visit the Federal Government's website here.

Q: How quickly do Fort Lee ambulances respond to emergencies?
For emergencies within Fort Lee, our average response time is approximately five (5) minutes from the time of dispatch. However, this can be affected by a number of factors including, but not limited to, traffic conditions, weather, roadwork, call volume, availability of ambulances, and the urgency of the call. 

Q: Will I have to wait long if all Fort Lee ambulances are busy?
No, the Borough of Fort Lee maintains standing mutual-aid agreements with surrounding jurisdictions and hospitals to dispatch available ambulances to emergencies. If no Fort Lee ambulance is available, an ambulance from Edgewater, Cliffside Park, Englewood Hospital & Medical Center, Holy Name Medical Center, or another agency will be dispatched to your emergency. Due to longer distances and the time required to communicate with other dispatchers, response time may be delayed by several minutes. 

Q: When are Fort Lee ambulances available?
Fort Lee ambulances are available 24 hours a day, 7 days a week, 365 days a year. However, the members of the Fort Lee Volunteer Ambulance Corps staff the ambulances from 7:00 PM to 6:00 AM on weekdays and all day on weekends and national holidays. Emergency Medical Technicians who are employed by the Borough of Fort Lee staff the ambulances from 6:00 AM to 7:00 PM on weekdays. You can always expect the highest quality of medical care and professionalism from Fort Lee ambulance crews.

Q: How can I join the Fort Lee Volunteer Ambulance Corps?
Information on how to join the Fort Lee Volunteer Ambulance Corps is found on our Join page here.

Q: Does the Fort Lee Volunteer Ambulance Corps accept donations?
Yes. As a 501(c)(3) non-profit organization, the Fort Lee Volunteer Ambulance Corps relies on donations to purchase new equipment and supplies to better serve the community. Fund-drive mailings are sent out to residents annually. In addition, we will accept gently used canes, walkers, and wheelchairs that are in good working condition, as we loan them out to residents who need them. 

Q: I was treated and/or transported by a Fort Lee ambulance. Can I obtain a copy of the patient care report?
Yes. To obtain a copy of a patient care report, you must provide the date and approximate time of the incident, and submit a signed and notarized release from the patient or his/her guardian. All requests and information must be sent to Fort Lee EMS at 309 Main St Fort Lee, NJ 07024. If you have any questions, please contact the Chief at (201) 585-1294 or the EMS Coordinator at (201) 592-3500 ext. 1056.